A complaint or notification has been made about me
We understand you may be feeling anxious or concerned when a complaint or notification has been made about you.
As an initial step you may wish to consider contacting your insurer or legal advisor. You can certainly always contact us at the OHO and we can talk through your concerns and explain the complaints process to you.
It's important to remember that we review all information thoroughly, impartially and fairly—we don’t take sides.
Seeking support
We encourage you to seek ongoing support throughout the complaints process, particulalry if you are finding the process stressful.
You may choose to reach out to your professional association for further help and support.
Registered practitioners and students may be able to seek assistance from:
- Doctors' Health in Queensland—07 3833 4352
- Dental Practitioner Support—1800 377 700
- Nurse & Midwife Support—1800 667 877
- Pharmacists' Support Service—1300 244 910
- The Essential Network for Health Professionals
Registered health practitioners may find Ahpra's Understanding the practitioner notification experience resources helpful.
If you are still feeling overwhelmed, the following organisations may also be able to assist you:
- Beyond Blue—1300 22 4636
- Headspace—1800 650 890
- Lifeline—13 11 14
- MensLine—1300 78 9978