We're here to help
If something didn’t feel right about your care, you have the right to speak up.
How we can help >>
Before making a complaint
Often, the fastest way to resolve a concern is to contact the health service or provider directly.
Learn more >>
Check my practitioner
Check if a health practitioner has any imposed restrictions or orders against them.
Check my practitioner >>
Talk to your provider first
Often, the fastest way to resolve a concern is to contact the health service or provider directly first.
Make a complaint
If something didn’t feel right about your care, you have the right to speak up. Your experience matters.
Check my practitioner
Check if a health practitioner has any imposed restrictions or orders against them.
Contact us
We can discuss your concerns, explain the complaints process or help you with your complaint.
The Office of the Health Ombudsman helps people with concerns about health services and health practitioners in Queensland. We work to protect the health and safety of the community by handling complaints, supporting safer healthcare, and taking action when needed. If something did not feel right about your care, we can help you understand your options and what to do next.
The Office of the Health Ombudsman recognises, respects and values Aboriginal peoples and Torres Strait Islander peoples' cultures and is committed to providing a culturally safe and sensitive complaints management service.
Do you have a health service complaint? Let’s have a yarn.
Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.